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Expand/collapse block Information for course "Business success skills - 9 hour course"
Description: The 9 hour course empowers individuals and organizations to develop key business skills required for professional success.
Topics: Workplace Conflict Management
Workplace Personality Management
Customer Communication Techniques
Communication: Listening and Comprehension
Communication Techniques
Communication: Giving and Receiving Feedback
Managing Customer Service Challenges
Customer Service Essentials
Understanding Customer Expectations
Customer Relationship Development
Resources: Appropriate for Everyone, Mobile Salesforce/Workforce, New Employees
New Leaders & Managers, Project Managers, Salespeople
Other information: System Requirements: Flash-enabled web browser
Learning method: online, self-paced
Language: English
$119.95 Add to cart
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